AT&T
Company Size: 302,000 employees
Key product/service items: Wireless communication devices and services
Accessibility Web site overview: The Disability Resources section of AT&T's Web site highlights the company's effort to provide accessible products to their customers using universal design. Products and services as well as general resources for disabled persons are listed with links for further information.
Key statements on ICT product and services accessibility: AT&T offers talking mobile phones (essentially mobile phone screen readers) through their TALKS software, for those persons with visual disabilities. The company also offers voice-enabled services as a helpful dialing assistance for customers with significant visual, cognitive, and physical disabilities. For those with hearing disabilities, AT&T strives to be compatible with a range of hearing aids, and lists the most compatible phones, with rankings, on its accessibility web site.
Key areas of accessibility work: AT&T is committed to making wireless communication accessible to persons with all types of disabilities. Their Wireless Access Task Force and National Center for Customers with Disabilities ensure that the company is on top of the latest technologies and compatible software and phones for users with handicaps.
Company accessibility Web site: http://www.wireless.att.com/about/disability-resources/disability-resources.jsp
Contact information:
AT&T Mobility
Glenridge Highlands Two
5565 Glenridge Connector
Atlanta, GA 30342
+1 800-331-0500
+1 866-241-6567 (TTY/TDD)
http://www.wireless.att.com/about/contact-us/contact-us.jsp