Nokia
Company Size: 109,871 employees
Key product/service items: Wireless communication devices and services
Accessibility Web site overview: The Accessibility section of Nokia's Web site reviews Nokia's effort to provide accessible products to their customers using universal design. It also highlights the awards that Nokia has received in this area as well as their future plans for services such as an emergency warning system for users with disabilities.
Key statements on ICT product and services accessibility: Nokia works with its disabled customers in research and product development in order to ensure accessibility in its services. The company recently developed a shopping assistance program for people with disabilities, and Nokia was also the first company to develop an inductive coupling loopset to allow the use of hearing aids and digital handsets. Nokia was honored to be the recipient of the Finnish Federation of Hard of Hearing (FFHOH) Urpo Siirala Medal for technological advancements and consumer awareness programs, which benefit deaf and hard of hearing people. The Urpo Siirala medal is the highest recognition given by the FFHOH. Nokia also received the Access Innovation Award from the Association of Access Engineering Specialists for the mobile inductive loopset, an accessory that enhances communication by blocking background noise and interference. In the future Nokia is dedicated to making their accessible products more available to disabled people worldwide.
Key areas of accessibility work: Nokia works with researchers and product developers to create products that provide people with disabilities the opportunity to partake in the technological world. They also provide pre- and post-sale care for their customers with special needs and are highly involved in accessible technology research.
Company accessibility Web site: http://www.nokia.com/A4359264
Contact information: Keilalahdentie 2-4
FI-02150 Espoo
Post address: P.O. Box 226
FI-00045
Nokia Group Finland
+358 0 7180 08000