Union Bank of California
Company Size: 10,277 employees
Key product/service items: Banking
Accessibility Web site overview: Union Bank of California sets the standard of universal access in the banking field through its compilation of accessibility information. UBC's Web site includes information on alternative format printing, talking ATMs, Telecommunication Devices for the Deaf, as well as general instructions for persons with disabilities. UBC has also adopted a universally accessible web design for the Web site.
Key statements on ICT product and services accessibility: Union Bank of California is committed to providing exceptional customer service for all customers. We are pleased to provide universal access to banking services for persons with disabilities. This includes auxiliary aids for printed materials for any customer, or prospective customer, who is blind or partially sighted, free of charge. In response to the needs of all of our customers, Union Bank of California has adopted a policy of universal web page design, based on the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0, Recommendation 5-May-1999. These guidelines are currently being incorporated into our Web site and will continue to evolve as new technologies and information systems emerge. We are continually working to improve the accessibility of our Web site.
Key areas of accessibility work: Providing all customers universal access to full banking features
Company accessibility Web site: http://www.uboc.com/about/main/0,,2485_2877,00.html
Contact information:
https://www.uboc.com/about/main/0,,2485_10619,00.html?fpSourcePageId=2877